THIS IS OUR REFUND AND CANCELLATION POLICY AND BY HIRING SeoRankXL FOR SERVICES YOU ARE BOUND BY THIS AGREEMENT AND YOU AGREE TO ABIDE BY OUR POLICIES.
As a Customer (henceforth “you”), you are responsible for understanding that upon placing an order on seorankxl.com (herein jointly referred to as Company), you agree to the following terms
Company provides customized services involving substantial human labor, and therefore does not offer refunds after services have begun. Services usually begin the next business day after order placement, but sometimes immediately upon order placement. Company reserves all rights in determining whether an order is eligible for refund on grounds of order commencement. Orders that are no longer eligible for refund, but still pending completion may be terminated without refund per request of customer.
Search Engine Optimization, Social Media Marketing, & Internet Marketing
Company and any agents or products thereof expressly deny any claims to control or directly affect the behavior of search engines, including, but not limited to, Google™, Yahoo™, Bing™, etc. SeoRankXL makes good faith claims of previous ability to contribute to change in clients’ rankings in search engines, but absolutely no express guarantee of future performance. By placing an order, you understand that all search engines are products completely and totally operated by parties other than SeoRankXL, and as such, Company cannot be expressly held responsible for their behavior. Any data of previous effectiveness provided by Company or otherwise should be accepted as such and that all future results may vary.
SeoRankXL expressly disclaims direct responsibility to changes in rankings of clients’ sites as these sites are fully owned and managed by parties other than Company, presumably respective customers. Company does not act as an agency on behalf of the client, but merely a vendor. Accordingly, SeoRankXL disclaims any responsibility to provide research, consulting or any other services above and beyond those expressly outlined on our website.
Company makes a good faith effort to provide clear and recent information regarding its link building product and services, as marketed on seorankxl.com and elsewhere. Since Company is constantly improving its products, Company advises its customers that there may be occasional discrepancies between marketing collateral and live product. Company expressly advises customers to look to the following resources for most recent and accurate information about Company’s link building offerings:
Through our website at seorankxl.com
By email: info@seorankxl.com
Company disclaims responsibility for irresponsible, unwise or uninformed use of its products, or misinterpretation of its offerings. Company makes a good faith effort to answer all questions and concerns before customer’s purchase, when such questions are presented by customer to Company. Company also makes good faith effort to support existing customers and current offerings. Please refer to the above resources or contact us if you have any further questions.
Company expressly does not honor refund requests for the following reasons:
Company will consider refund requests for the following reasons:
Company may consider partial (Up to 50%) refunds for the following reasons:
Any other support questions or issues are dealt with on a case-by-case basis. Please contact SeoRankXL support at support@seorankxl.com.
Chargebacks:
We normally ask for CLIENT credit card or payment info so that we can charge the CLIENTS card for services provided OR we may also send an invoice so that you can pay from your end. Claiming that you didn’t provide your card info or that you are not aware of such charges is illegal and fraudulent.
If any chargeback or payment dispute is caused by CLIENT to a bank or credit card company, then CLIENT services and/or projects will be suspended until the payment dispute has been resolved
In Addition, any outstanding balances accrued as a result of the chargeback(s) will have to be paid in full before we restore service, deliver any files, or commence any work.
PLEASE CONTACT US TO ADDRESS ANY BILLING ISSUES AND WE WILL GLADLY HELP YOU.
Requesting a chargeback or opening a dispute for a valid charge from us is fraud. Chargebacks are never a legal or appropriate means of obtaining a refund. All disputes will be challenged by our company with sufficient evidence from our records including but not limited to: contract agreement, server log files, IP address payment, actual address of client, email correspondence including original headers, etc...etc..